Whether you have a question, need a quote, want to apply for something, or just want to understand your options get in touch. We'll point you in the right direction without any pressure.
Select what best describes your enquiry it helps us make sure the right person gets back to you.
We aim to respond to all email and form submissions within one business day.
Fill in your details and tell us what you need. The right person will get back to you.
Most of our clients find WhatsApp the quickest way to get a response. Send us a message on 079 798 9949 during office hours and we'll get back to you promptly.
Message us on WhatsApp →If you need to submit a funeral claim, please contact us directly by phone, WhatsApp or email so we can assist you urgently. Claims are processed within 48 hours of receiving the required documentation.
Call us now →We'd rather hear a complaint than lose a client quietly. If you're unhappy with something how a query was handled, a product outcome, anything we want to know about it and we'll deal with it properly.
All complaints are acknowledged within 24 hours and resolved within the timeframes required by our regulatory obligations.
Reach out by phone, email or WhatsApp and let us know what went wrong. In most cases, we can resolve things at this stage.
Email us at info@quillium.co.za with "Formal Complaint" in the subject line. We'll acknowledge within 24 hours.
If unsatisfied, you have the right to escalate to the NCR (credit matters) or FSCA (financial services matters).